Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using Jubbly, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.
Description of Service
Jubbly is an online marketplace that connects independent artists with collectors. We provide a platform for artists to sell original artwork and for collectors to discover and purchase unique pieces.
User Accounts
Account Creation
- You must be at least 18 years old to create an account
- You are responsible for maintaining the security of your account
- You must provide accurate and complete information
- One person or entity may not maintain multiple accounts
Account Responsibilities
- You are responsible for all activity under your account
- You must notify us immediately of any unauthorised use
- You may not share your account credentials with others
Artist Responsibilities
Listing Artwork
- All artwork must be original and created by you
- You must accurately describe your artwork
- You must own or have rights to sell the artwork
- You must comply with all applicable laws and regulations
Sales
- You are responsible for fulfilling orders in a timely manner
- You must package and ship artwork securely
- You must respond to customer inquiries promptly
Buyer Responsibilities
Purchases
- You are responsible for reviewing artwork descriptions and images before purchasing
- All sales are final unless otherwise stated in our Returns Policy
- You must provide accurate shipping information
Payment
- Payment must be made through our secure payment system
- Prices are displayed in GBP unless otherwise stated
- You are responsible for any applicable taxes or customs fees
Intellectual Property
Artist Rights
Artists retain all rights to their original artwork. By listing on Jubbly, artists grant Jubbly a license to display and promote their artwork on our platform.
Platform Rights
All content on the Jubbly platform, including logos, designs, and software, is owned by Jubbly and protected by copyright and trademark laws.
Prohibited Activities
You may not:
- List counterfeit, stolen, or unauthorised artwork
- Misrepresent yourself or your artwork
- Interfere with the platform's operation
- Use the platform for illegal activities
- Harass or abuse other users
Fees and Payments
Artist Fees
- Jubbly charges a commission on sales (details provided to artists)
- Payment processing fees may apply
Buyer Fees
- Buyers pay the listed price plus shipping costs
- No additional fees unless otherwise stated
Disputes
Resolution Process
- We encourage direct communication between buyers and sellers
- Jubbly may mediate disputes but is not obligated to do so
- Our decisions are final
Limitation of Liability
Jubbly is not responsible for:
- The quality, safety, or legality of artwork sold
- The accuracy of artist descriptions
- Disputes between buyers and sellers
- Shipping delays or damages
Termination
We may suspend or terminate accounts that violate these terms. You may close your account at any time.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the platform constitutes acceptance of modified terms.
Governing Law
These terms are governed by the laws of the United Kingdom.
Contact
For questions about these terms, please contact us at legal@jubbly.com.