Privacy Policy
Last updated: January 2025
Introduction
At Jubbly, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, password, and profile information
- Payment Information: Credit card details (processed securely through Stripe)
- Shipping Information: Address and contact details for order delivery
- Communication: Messages sent through our platform or to our support team
Information We Collect Automatically
- Usage Data: How you interact with our platform, pages visited, features used
- Device Information: Browser type, device type, IP address
- Cookies: We use cookies to improve your experience (see our Cookie Policy)
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your account and orders
- Improve our platform and services
- Send you marketing communications (with your consent)
- Prevent fraud and ensure platform security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, shipping companies, and other partners who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Data portability
- Withdraw consent for marketing communications
To exercise these rights, please contact us at privacy@jubbly.com.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations.
International Transfers
Your information may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place.
Children's Privacy
Our platform is not intended for users under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes via email or platform notification.
Contact Us
If you have questions about this policy, please contact us at privacy@jubbly.com.